email

I’m sure you send and receive so many messages each day and have made a mistake or two that you wish you could take back. We’ve all been there and it’s something that sticks with us for days.  You think about the all the other different ways you should’ve written the message whether it’s right before you go to bed or when you’re taking a shower. 

In face-to-face communication, we rely heavily on non-verbal information like facial expression, body posture, gestures, and the tone on one’s voice to interpret a message. None of this exists when communicating electronically.  Without...