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Collecting Data from ServiceNow in Splunk

Posted by Anshu Rastogi on Thursday, January 19, 2017 - 10:21 Operational Intelligence Splunk, REST API, Add-on, ServiceNow, Big data, Operational Intelligence

Let's discuss how to collect data from your ServiceNow instance in Splunk. First, what is ServiceNow? ServiceNow is a maker of service management software that can be on-prem or in the cloud. Organizational use of ServiceNow ranges from standard IT help desk ticketing systems to legal service management. These organizations may want to collect data from their ServiceNow instance for security auditing or operational awareness of their deployment. ServiceNow exposes a REST API that can be used to extract this data.

Scenario

In...

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Moving? Don’t leave anything behind...

Posted by Rupak Pandya on Tuesday, May 10, 2016 - 11:51 Operational Intelligence Knowledge Objects, Splunk 6.3, Splunk 6.x, REST API, Lookups, macros, saved searches, event types, data models
My client was creeping up on their massive Splunk infrastructure migration to all new hardware and they wanted a quick and simple way to be sure that the knowledge objects in their environment were migrated successfully and nothing important was left behind. 
 
I suggested a solution that would utilize the various REST API searches that are available to gather this information and present it in a simple way.
 
We came up with a list of the knowledge objects and other important items they had in their environment. We ended up starting with the...
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